The Seoul Metropolitan Government (SMG) is officially rolling out the first service phase of its virtual municipal world Metaverse Seoul, the first-ever platform of its kind in the entire world, after having successfully undergone a beta test of various administrative services such as economy, education, and tax affairs.

Leading as a global smart city, Metaverse Seoul is set out to provide various public services while focusing on ‘freedom,’ ‘inclusion,’ and ‘connection’ as the three core values of the platform to establish a hyper-realistic community space of creativity and communication that is accessible to all users for augmented experiences.

First, the core value of ‘freedom’ focuses on establishing a community space where users can creatively express themselves and freely communicate with each other. Users can take advantage of public services 24/7 all year round and even visit the virtual mayor’s office and library as well as play seasonal mini-games and participate in public contests.

Second, the core value of ‘inclusion’ focuses on accessibility where users can interact as avatars without any barrier or discrimination. As a hyper-realistic space, users can access not only Seoul Fintech Lab and Seoul Business Support Center, but also visit Seoul’s top 10 tourist attractions and more.

Third, the core value of ‘connection’ focuses on building a virtual world that provides immersive experiences of reality for users to enjoy public services, such as students meeting with their mentors for virtual consultation as well as citizens filing civil complaints via chat, getting official documents issued, and paying their local taxes.

With Metaverse Seoul, the city is acting as a first mover to not only establish the platform as a prototype but also promote it as an archetype for virtual municipal administration.

For detailed information on Metaverse Seoul, visit the official website (metaverseseoul.kr), follow on Instagram (@metaverse.seoul), or download the mobile app via Google Play (Android) and the App Store (iOS) and see the announcements posted on the virtual Seoul City Hall lobby.