Cairo Transport Authority (CTA) is the operator of mass transit within Cairo, and the largest operator in Egypt.
 
CTA operates buses, a surface metro, ferries and river buses. Through its subsidiary Greater Cairo Bus Company (GCBC) it operates buses and minibuses, and is progressively converting its buses from diesel to low-emission CNG engines under the Cairo Air Improvement Project.
 
CTA operates more than 3000 buses, 950 minibuses and 40 Nile ferries. With more than 37000 employees, it offers transport services to more than 3.5 million riders a day
 
CTA facing many challenges everyday and it has no capacity to handle all obstacles due to the weaknesses of the organization and the employees are not qualified to deal with this big entity.
The government agreed in 2014 to make improvement to CTA within the following points:
 
Review/revise the organizational structure and manpower profile of the Cairo Transport Authority (CTA)
 

• -Review of the current organizational structure and manpower profile of the  CTA.
• -Review of the current job descriptions of different divisions and departments within the CTA.
• -Review of the recommendations of the committee constituted by the Chairman of the CTA for re-organization of the CTA.
• -Proposal of a modified institutional structure based on these recommendations along with the associated manpower profile.
• -Proposal of a re-structuring/re-distribution plan forthe existing manpower to the extent possible.
• -Development of job descriptions, qualifications and experience for the additional manpower to be recruited.
• -Proposal of mechanisms for re-deployment or rehabilitation of the manpower not deployed in any of the new units/entities of the restructured CTA.
• -Development of an action plan for implementing the restructuring and the manpower redeployment.

 
Review the current planning system of the CTA transport service
 

• -Review of the practices for route planning of public transport services that are currently practiced.
• -Review of the current practices and procedures of bus services concession with the private sector.
• -Review of the size and profiles of manpower assigned to undertake the route planning and bus services concession.

 
Modernize the maintenance system of the CTA fleet, as well as the workshops and garage facilities
 

• -Review of the current locations and sizes of all workshops and garages and assess their adequacy in terms of bus holding capacity as well as their location in terms of minimizing non-revenue kms (empty haulage).
• -Categorization of the garages according to their usage: i) maintenance facility, ii) bus storing and dispatching, and iii) mixed use.
• Compilation of a database inventory of the current location, capacity, manpower and maintenance equipment at each workshop and garage. The inventory should also include equipment for computerized record keeping of the performance and log sheet for every bus and a computerized record keeping of all stores and spare parts.
• -Review of the current practices for inventory management.
• -Review of the current practices for scheduling preventive and breakdown maintenance.
• -Review of the current practices for maintaining information on driver performance.
• -Assessment of the feasibility of a PPP or any other financial model to operate the maintenance facilities in the garages and/or workshops on a long term basis.
• -Comparison of all of the above and advanced international practices.
• -Assessment of the modernization needs of all workshops and garages, including but not limited to: updated usage plan, manpower and equipment needs as well the practices applied for inventory management, maintenance scheduling, performance tracking, etc.

 
 
Upgrade terminals and bus stops
 

• -Review of the locations, sizes and layouts of the terminals and bus stops in terms of their capacity and convenience for passenger waiting, boarding and alighting.
• -Proposal of possible improvements with a view to enhance convenience in passenger waiting, boarding and alighting as well as passenger comfort (only broad improvements are expected at this stage and more detailed plan will be prepared for each location at a later stage).
• -Proposal of possible sources of additional revenues for CTA in terms of commercial property and advertising possibilities or any other possibilities.
• -Proposal of possible business models for the management of the terminals and bus stations, including PPP options.

 
Modernization of fare collection, information and passenger management systems
 
-Review of the current practices and systems of fare collection, management information and feedback, including data collection, compilation and analysis, financial management, manpower management, and others.

• -Comparison with international practices and suggest improvements, including computerized and GPS based integrated systems for -setting up Electronic Fare Collection System (EFCS), Management Information System (MIS), Passenger Information System (PIS), etc.